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City of Lufkin to recommend Angelina County instate county-wide EMS

Currently, response times in Angelina County for emergency services are upward of an hour. Officials say this hour could be the difference between life and death.
Credit: City of Lufkin

LUFKIN, Texas — On Friday, July 2, the City of Lufkin recommended to Angelina County that the county should take responsibility for emergency medical services outside Lufkin City Limits starting in January 2022. 

Currently, the Lufkin Fire Department is responsible for all emergency calls in Angelina County. In some instances, it can take paramedics upward of 30 minutes to reach residents in other towns, like Zavalla. 

That 30-minute time difference is six times the required response window of five minutes for resuscitation, according to Lufkin Fire Chief Jesse Moody.

“In my 27-year career, I’ve never seen a cardiac arrest successfully resuscitated in Zavalla or anywhere south of Huntington,” Moody said. “Those calls are survivable if Angelina County had an ambulance service with stations strategically placed throughout the county.”

It can take paramedics 45-50 minutes to reach the county’s outermost edges. These long response times, Lufkin City Manager Bruce Green said, are the primary reason for the county to take on the responsibility of these emergency calls. 

“Growing deficits are a reality, but they are not our first concern,” Green said. “Our paramedics and emergency medical technicians provide excellent care once they arrive on a scene, but, due solely to the distance, it is not infrequent that one of our ambulances arrives on a scene where a patient should already have been at a hospital.”

If Angelina County contracted with a private ambulance service with locations throughout the county, it would benefit residents not only in cardiac arrests but also in trauma calls. 

On trauma calls, the standard of care is the “Golden Hour,” meaning a patient has one hour to get definitive medical care before suffering a severe outcome.

“In the case of a bad wreck in Zavalla, the ‘Golden Hour’ is taken up in response time alone. That means before we even figure in extricating and stabilizing someone for transport, their hour is up,” Moody said. “Whereas if the county had an ambulance and extrication team down there, the person is going to have a much better outcome.”

But Lufkin is also facing a staffing shortage when it comes to emergency response, even within city limits. The National Fire Protection Association recommends that a city the size of Lufkin (roughly 40,000 citizens) have a 21-person staffing minimum. Lufkin Fire Department currently operates with a minimum of 19 people to serve the city and the county – roughly 100,000 residents. 

“The county has grown to such a size that with the manpower we have, we are not able to provide coverage for the county and the city at the same time without greatly increasing the number of personnel in the department,” Moody said.

When combined, this shortage of staff and long response times means it can take two and a half hours before Lufkin EMS are available for another call. 

That extended “door-to-door” time frequently creates situations where there is not enough manpower to safely respond to structure fires inside city limits.

“For that two and a half hours, the engine at that fire station has no firefighters,” Moody said. “The people on the ambulance are the firefighters on the engine. We have no reserve force.”

Another viable option for the county would be to eventually establish an emergency services district as nearly 100 counties across the state have already done including Sabine, Houston, Rusk, Jasper, Tyler and Smith counties. The recommendation will be brought before Lufkin City Council in August. 

Green said he wanted to give Angelina County and its municipalities advanced notice to allow them time to establish a plan. “By providing advanced notice, the county will have plenty of time to arrange emergency medical services through a private company, or to establish an Emergency Services District to provide services throughout the county,” Green said.

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